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The trip went well, the crew were fantastic and did everything they could to accommodate us, they really did do a terrific job.
Colin, October 2016
The trip was a success despite the weather. The rain stopped as we pulled away from the pier so we could take in the views from the upper deck. The boat and crew were excellent. The skipper's commentary was fine and the cream teas went down well.
Ian, August 2016
The charter was faultless. The staff were wonderful, very helpful. We had a good stop at St Mawes and a smooth and steady return. All the guests were very happy. My son really enjoyed it.
Lynn, Mannings Hotel, August 2016
Your two crew staff were excellent and helpful and thanks for the extra one. The captain was most obliging and the microphone was cordless so useable in the cabin.
And stroke the boat. She is in lovely condition.
Harvey, August 2016
My 75th party on board your boat was super! Lovely skippers, beautiful weather, and thoroughly enjoyed by all my family and friends. Thank you so much for all your help.
Shirley, August 2016
Your guys were absolutely superb on Saturday. Very friendly welcoming and put up with us asking for "more prosecco!".
Please pass on my thanks again and I will definitely recommend you as a function charter to my friends.
The weather couldn't have been better either.
Nicola, August 2016
Yes everything went really well again, thanks again for all your help.
The captain as always was great with commentary!
Emily, August 2016
We had a great day the weather was certainly with us, all was great with the charter everything ran very smoothly all the crew went the extra mile for us.
Gary, August 2016
We had a fantastic time on the boat charter, the evening was a great success.
Thank you to you for organising this and to the staff who helped make the evening go so smoothly and who were extremely welcoming.
Laura, August 2016
The boat was nice and well-presented. The commentary was fine. Everything ran to time.
Simon, August 2016
The boat staff were very friendly, offering a good but not overwhelming commentary down the river. Everyone had a great time and I'm sure you'll see us again same time next year!
Brad, August 2016
We had a fabulous day on Saturday. All the arrangements were perfect and everyone had a great time. The weather was just right and the pasties were delicious.
Kay, Karrek Financhial, August 2016
Alice and I were both so pleased with the addition of the boat trip to the day. Everyone loved it and it meant we could show off Falmouth to those who hadn't been before.
We'd like to say a big thank you to yourself and the crew on the boat. I have found you personally very helpful and professional to deal with, which really took away some of the stresses of organising a wedding, so thank you again. The boat crew were excellent, they came and opened the gate to Port Pendennis and were very great in helping people on/off the boat and during the trip serving the prosecco.
I wouldn't hesitate to recommend you as an addition to anyone's special occasion.
Matthew & Alice, August 2016
Many thanks to your staff for their excellent service yesterday. The event was a real success for us and our guests thoroughly enjoyed the Red Arrows show.
Robert Beale - Vickery Holamn, August 2016
I just wanted to say a big thank you to you and the wonderful crew we had last night. The trip was perfect, the weather couldn't have been better, the pasties were lovely, the scenery was spectacular. Everyone had a great time and i can't wait to do it all again....
Ruth, July 2016
A very big thank you to all the crews and staff who took part in the National Rural Touring Forum Conference charter on Wednesday last week Tthe staff looked smart and well organised on Prince of Wales Pier and the crew and skipper (Andrew and Theo) had three cheers from those on the charter. As conference host I was thanked and congratulated many times for such an imaginative break from the business of the conference and everyone enjoyed it.
Tim, Conference Organiser, July 2016
Everything worked wonderfully well and we all had a fantastic time. The boat was super and the captain and crew were charming and helpful.
Hilary, June 2016
Thank you for everything you did, the day went very well, we all throughly enjoyed the trip, crew was lovely and you were quick to respond to any questions during booking period.
Emma, June 2016
Everything went very well. I was slightly late myself due to having to collect someone before the trip, but the boat staff were waiting for me and very helpful. The boat was very clean and the staff very good. I was very pleased with the standard of the trip and the staff.
Valda, June 2016
I really do wish to pass on my/our heartfelt thanks by just saying a huge 'thank you' to you and the Crew for their efforts on the evening to make everyone feel settled, reassured and happy. Simon, our skipper on the evening did a great job in fitting in a commentary around our songs and ensured that we took the opportunity to see some of the older craft participating in The Falmouth Classics. Your other crewman also did an excellent job of seeing people on and off the vessel, so all the Health & Safety boxes were well & truly ticked as well as offering a warm welcome onboard - which really helped the ambiance. As our charter manager I also need to pass on huge thanks to you for doing a fantastic job of giving our boat full of passengers (and "Oll an Gwella") a great trip on Thursday evening to 'kick-start' our initial entry into the Falmouth International Sea Shanty Festival. As a group we were 'Shanty Festival Virgins', so didn't know quite what to expect from the Festival, but it was an absolutely brilliant weekend which commenced for us on the Thursday evening. Despite a chilly Northerly wind and an 'iffy' forecast - even the weather behaved itself. I'm tempted to put even this down to your organisation and experience which made our job, as organisers & hosts on the evening very straightforward.
Rob, Oll an Gwella, June 2016
Our German friends thoroughly enjoyed their trip on the river.Our thanks to the Skipper and his assistant,for a commentary and the refreshments.
Garfield, June 2016
We cannot praise Fal River ferries enough,you were all fantastic,and patience with us all.
As I said on my email you are all a credit to Falmouth Town and Harbour.
A very personal thanks to you Caroline,you were absolutely brilliant,to think you provided an extra boat as well was incredible ,may even treat you to a cream tea when next we meet !!!
Thank everyone again for making a wet day have a silver lining.
Margaret, June 2016
Once again a great time was had by all, we do a few work outings throughout the year but this one has to be our favourite!
Thank you very much to you and your team, you guys did a sterling job as always, hopefully we'll be booking again September time
Amanda, June 2016
The cruise went really well and the Captain couldn't have been better at positioning the boat! Can you thank both the crew for their excellent work.
Pete, June 2016
Had a really fantastic time and everything went brilliantly. Thank you so much for all of your help organising! Just wish they had taken pictures so I could see the boat all decorated!
Caroline, June 2016
Very polite and attentive with our wedding guests, and helpful when getting them onboard from the Place jetty. Please pass on our thanks to them, we are really grateful.
Nigel & Lucy's Weddings, Place, June 2016
Thank you very much for your organisation for the trip we had on Sunday. We had perfect weather and the Crew did a really good job showing everybody the beautiful creeks in the Fal complex.
All my friends and family thoroughly enjoyed the trip. I can truthfully recommend the Enterprise Boats for exploring the Fal, and the Helford too.
Derek Goodwin, June 2016
Just wanted to say a very big 'Thank You' to yourself and all involved in the charter of the boat. Everyone was so helpful every step of the way. I would definitely recommend the 'Fal River Co' for anyone looking to charter a boat, for whatever event. A big 'Thank You' from myself and family, all of whom were very impressed.
Mrs L Stewart, June 2016
Our Fal river cruise was the icing on our wedding day and was the most special day in our lives enjoyed by friends and family alike. The team were so helpful and organised that we literally had to turn up, everything was perfect and the Moyana was ideal to cater for our 3 hour cruise around the most beautiful scenery in the UK.
All our guests commented on how special and unique the wedding cruise was and how courteous and helpful the Captain and crew had been.
We can fully recommend that for a special day, whatever the occasion, then a cruise on the Fal is an ideal activity to undertake.
Tony & Emma, May 2016
Thank you so much for Sunday. The boat ride was perfect and the sun shone down!!!
Our family and friends loved it and said we need baby number 3 to do it again! I'm less convinced!! Said we can do it for a birthday or something instead! No additional baby required!
Tessa, April 2016
Firstly can Helen and I say thank you to you personally as you made the organisation feel completely stress free. The decision to change the boat due to the good weather was appreciated, especially by Helen and it was nice to meet you , although briefly, on the day. The boat itself was perfect and very well presented and clean, always reassuring when the brides in her wedding dress! The crew were great and the captains commentary was the right balance between some facts and some humour. The fact we got to Roundwood was a bonus as didn't expect to get as close to home as that. Your flexibility in allowing the Greenbank to cater was the perfect blend. The trip was a highlight for a lot of our quests. In a week of rain I also thank you for supplying one of the most perfectly still and hottest days of the summer!
David and Helen, August 2015
It was a brilliant evening, thank you! The weather couldn't have been better, so idyllic for the scenery down the river. And the boat was fabulous! I haven't been for a few years so I'm guessing they've been refurbished – very posh
All of the crew on the night were brilliant, and of course yourself throughout the booking process – you all certainly provide a top quality service and you've been a pleasure to deal with throughout.
We look forward to doing it all again next year.
Helen, September 2015
Everything was great thank you and everyone enjoyed themselves. Can't really think of anything that was wrong... toilet was nice and clean and the boat was in very good condition which was nice to see. The on board staff were helpful and friendly. All in all a great trip! Thanks!
Laura, Septmeber 2015
Everything went very well, and I've had a lot of good feedback on the evening, including the charter. The assistance with the booking is much appreciated and made things very easy. The skipper and crew were all friendly and helpful and we had a very enjoyable time, thank you. I would certainly recommend it to friends and business contacts and we will be booking again hopefully next year.
Anthony, Francis Clark, September 2015
We all had a fantastic time thank you! The pasties were hot and tasty and the trip there and back was lovely. We all enjoyed the comforts of the Moyana and thank you and the crew for your professionalism and hospitality.
You can certainly pencil in the same Saturday next year. Clients are enquiring already!
Kay, August 2015
The day was dealt with in a most professional manner despite one part of the group arriving late.
However, with yourself and the skipper Simon delivering the 'Goods' all went without hitch.
Matts presence as part of the Cornwall Wildlife Trust added to the overall success of the trip.
My thanks to you all and look forward to working with you in the future.
John, August 2015
Everything went fine all ran smoothly. One of the best office get togethers we have had in a long time. Your staff on the boat were very helpful, all the feedback about the cruise was about how excellent it all went and that people thoroughly enjoyed themselves.
We would certainly do it again and I know some people are thinking of booking a cruise individually for some of their family visits.
Marie, August 2015
Everything was perfect thank you. From the booking to the bar bill, music to pasties journey up the Fal to boat decoration everything was really good helped by yours and the skippers help on the day. We were delighted with everything and would recommend to anyone. I would also happily give a reference saying so to anyone you wish to pass my details on to. We loved the cruise and would love to do the same again!
Alex, August 2015
As always our experience was faultless and everyone enjoyed themselves, we look forward to the trip next year!
Emily, Truro Chamber of Commerce, September 2015
I have arranged for my driver to collect the bits left so they will be out of the way this morning.
We will absolutely be using Falriver in the future and will be recommending you to our clients. Thank you for being a fantastic host!
Louise, Cornish Gems, September 2015
Thank you we had a very enjoyable evening and were as ever very well looked after by your helpful skipper and crew
John, August 2015
Our Summer Outing was a success and although I will not see the ladies till October, I have had lots of complimentary phone calls. Everyone enjoyed their river trip, the free coffee/tea and of course the lovely sunny day. The young lad was very helpful getting the ladies on and off board and was excellent making drinks for the 67 ladies. The Captain was good too on our journey up the river Fal in giving a running commentary which was appreciated by all. Due to the tide, we got off the boat at Malpus which was a problem for a couple of ladies who cannot walk too far. However, they managed the hill with some effort, and were pleased that they did. No-one complained on the bus for the delay and pleased that the transport took us to the coach park where our coaches were waiting. This made the location easier to find for our return journey after enjoying lunch and mandatory shopping in Truro.
Would you please thank everyone involved in making the Plymouth Luncheon Club's Summer Outing a triumph.
Norma, July 2015
"A thoroughly good evening was had by all on our boat trip. Many thanks for your help with booking this for us."
Sandra, July 2015
"Many thanks for all your help with our recent group booking - for children who had been on school camp for a week, nothing was too much trouble - you even got birthday cakes for our children!
The price was very reasonable and the children loved seeing the seals and dolphins, also it was nice to point out the points of interest en route - which lots of the Children recognised as they had walked in the area during the week. I would have no hesitation in recommending you, and we will be booking up for next year shortly!"
Andrew, July 2015
"Everything was just great, and everybody enjoyed it. So its a big Thank You from all of us to you and the rest of your team for a hassle free event from start to finish."
Ray, July 2015
"We all had a lovely day despite the visibility not being too good (not your fault). The crew on the boat were so patient and we enjoyed a very nice cup of coffee. Thank you all very much."
Jane, July 2015
"We thoroughly enjoyed our trip, thank you.
We found the whole process from enquiry though to the service on the boat itself on the day fantastic, everyone was really helpful and it ensured our event was a success.
Many thanks to you and the team."
Laura, July 2015
"We had a brilliant time, thank you! The Captain and his crew couldn't have been more welcoming: we were given an excellent commentary and managed to potter in and out of so many little creeks. The pasties were great, too – and it's hard to please a Cornish crowd!"
Frances, Truro High School, July 2015
"Everything was absolutely perfect – The trip was lovely, booking was very easy and smooth, you were very helpful. It was all fabulous, thanks so much.
We have had so many compliments, it was brilliant."
Natalie, July 2015
"It was great thanks, everyone had an amazing time and your staff were great J we will hopefully do it again next year"
Natalie, June 2015
"Thank you so much for everything that you and your team did to make the chartering of your boat on the 9th May so successful. From the arrangements all the way through to the day.. it was perfect. We really enjoyed the trip and our guests loved it too. We can't imagine our Wedding day without it. We would definitely recommend it to anybody."
Simon and Emily, May 2015
"Luckily the weather was good and we all enjoyed the evening. Crew were excellent. We went 'up' all the creeks. Enjoyable especially Coombe and Cowlands where I used to go as a child to visit my auntie and uncle (and still walk on a regular basis). St Just in Roseland Church is magnificent from the river.
Thanks to you and the 'crew'. The hot pasties delivered from Rippons were delicious.
Val, June 2015
It was great thanks, everyone had an amazing time and your staff were great J we will hopefully do it again next year
Natalie, June 2015
"We had a great morning, everything went as planned, the cruise was very good and the guys on the boat were very hospitable, helpful and informative. Everyone in the party enjoyed the cruise, please pass our thanks to the crew."
Neil, June 2015
Thank you so much for our wonderful trip, the staff were terrific and we were so grateful for the tomato sauce bottle to be able to be handed around so us "Aussies" could smother our pasty with sauce.
Even with the weather not not being the best, we all had a delightful day, many thanks to everyone involved.
Kind regards, Tania (on behalf of Merryle)"
David & Merryle Johnson - COUNTRY FARM PERENNIALS TRAVEL PTY LTD, June 2015
"Caroline, we had a fantastic time.
Crew couldn't have been better or more helpful. + talented some very impressive manoeuvring at Mylor put us to shame with our 30footer!!
Thank you for everything."
Niall, June 2015
"The cruise was fantastic and the group was really enthusiastic of the trip!
Furthermore the cream tea was really appreciated ( nice idea and very good food and tea)
So thank you so much"
Chiara, April 2015
It was a lovely way to end the day and we received many positive comments from our clients.
Thank you for a great trip and all the best,"
Clive, April 2015
We had a fantastic day, the weather was a little on the grey side but we got a little sunshine towards the end. As you know if was a present for dads birthday and he was overjoyed by the surprise. We loved having the option of bringing our own food, and the bar was an added bonus, especially the Betty stogs bottles! So all in all an amazing few hours and I can't thank you and Fal river charters enough. Nothing was too much trouble and the crew were always smiling. Any room for improvement? Probably the weather! We've recommended you since and will do so in the future.
Ryan, April 2015
It was wonderful thank you. We were really blessed by the weather. All guests were very impressed. Your staff were really helpful and I would certainly recommend you.
Sue, April 2015
I just have to say a big thanks to you and your boat crew. We all had an amazing time, and it was the perfect venue for my Mum's 60th birthday. I couldn't be more happier with your service and your beautiful boat. I only wish I had more celebrations to take with you!
Jason, December 2014
Our wedding reception was amazing thank you so much for all that you did to make it so special. The boat trip was brilliant, the staff were excellent I don't think I stopped laughing for the whole trip. The funniest moment was when my mum and aunty went on the tanoy.... Priceless.!! everyone asked where you got the pasties from. The boat looked amazing and thank you for putting up the decorations. The bus drivers were great and we even gave some holidaymakers a lift into Truro. It all went so well and I cant thank you enough. we will remember it for the rest of our lives. Especially LLoyd and I dancing downstairs to the accordion just like in the movie Titanic...... Hilarious...
Karen, August 2014
It was absolutely brilliant - we are looking at doing another to Falmouth next year. Thank you so much for the great service and making everything so easy going to organise!!
Andy, July 2014
Dear Caroline and the Reservations Team,
Firstly let me thank you for the great time our passengers had on the FalRiver earlier last month.
We would like to book the same again for another group of passengers in 2015.
Vanessa, May 2014
Everything ran very smoothly on Friday. We had a fantastic day. The crew were fantastic, particularly Jan behind the bar! We were very pleased and now looking forward to our Regatta on Monday!
Sima, May 2014
We had an amazing time. The boat is beautiful and your staff are so lovely. Thank you so much for enabling us to host our party with you.
Helen - Eventy, May 2014
Huge thank you for yourself and all the staff and captain on the boat. Despite the weather everything ran perfectly and all of us really enjoyed the cruise. It was definitely one of the highlights of the day!
Noora, May 2014
"Everybody was really really delighted with the concept of the day, and they all maintain it will stick with them for a long time to come it did help that we were so so lucky with the weather.
Thanks a mill again for all your help, you've been exceptional to deal with! Fabulous customer service. I hope the people at the top appreciate you're skills and dedication!!
When we have have to baptise the next pair if twins I'll be back in touch 😄
Finbarr, April 2014
"Please pass my sincere thanks to all at FalRiver especially to Moyana's Skipper Simon & his crew. The weather was fantastic ensuring that David & Laura had a most memorable day. Brilliant - A job Well done. Thanks."
Nigel Nicholls, October 2013
Just a quick note to say thank you for organising the boat, the canapés and the pasties for us.
We had a great evening! Everyone enjoyed the canapés and the pasties were a huge hit. Please can you also say a big thank you to the captain and the crewman (sorry we don’t know their names) they were really friendly and helpful."
Amanda, September 2013
Many thanks for all your help in making our wedding voyage the most memorable ever. The day was perfect and you even arranged for wonderful weather.
Please pass on our thanks to the rest of the crew."
Ian and Sue, September 2013
"It was a fabulous event, made all the better by the splendid weather. The boat looked excellent after its refit and the skipper and barman did an excellent job. Many people commented very favourably on both the skipper and the barman."
".........and the food? Marvellous was the overall comment. More than enough for 40 but most of all the variety made it interestingly special. The dips, sandwiches were all unusual in some way and many people noticed the bread (Baker Tom's?) which also added that special touch."
"A great day out which was appreciated by everyone on board, and I wouldn't be surprised to see some other enquiries for a similar trip in the future. Also, just about everyone asked who supplied the delicious food and we were happy to tell them."
Carol and John Battersby, August 2013
"Just to thank you and the boat staff (please let them know - they were very good with us) for a most enjoyable trip last Wednesday. It was great. The weather rather helped, of course!"
Leicester Grammar School, July 2013
"Just to let you know the children had a brilliant time; the crew were extremely generous and most of the children had a go a 'steering' so please pass on our thanks to them all."
Devoran School, July 2013
"On behalf of the Friends of Truro Cathedral (FOTC) thank you and all your staff for providing such an excellent river cruise for us all last evening.
I am not sure who takes credit for the weather but it certainly could not have been more pleasant and the sea like a millpond.
Thank you to the staff on board for their assistance particularly with some of the elderly and infirm passengers and also the usual commentary which is of great interest particularly to those who have not cruised the river before.
Those who have been before were most impressed with the refurbishments that have been carried out and Moyana really is a luxurious river cruise ship!"
Peter Hewson, Friends of Truro Cathedral, July 2013
"Thank you for all your kindness in helping me to organise our trip.
All the members were truly fascinated by the Maritime Museum and were really surprised how the time passed so quickly, proving they really enjoyed the displays and interaction. Climbing aboard the helicopter was a real hit!!
The River Trip was just lovely – even getting marooned!
Please pass on our sincerest thanks to the Captain and Crew who were truly brilliant at looking after us. We had a lovely time."
Launceston & District Farmers’ Club, June 2013
"Just to say a big thankyou for the boat on Friday. Despite the appalling rain the Malpas spirit came though and a great time was had by all.
"We raised a fabulous £572. Which will go a long way to helping equip the new hall."
Philippa, Malpas Residents' Association, June 2013
"Just a quick note to say thank you all very much for such a great day out on Saturday. All our families had a fabulous time and it was a new experience for many. It's Cornwall at it's best on the water in the sunshine. The boat was amazing, so clean! Thank you and the crew for taking care of us."
Claire, on behalf of West Cornwall National Autistic Society, June 2013
"Just want to say a massive thank you for Friday night! Feedback from the students was glowing, they had a brilliant time! We would love to use you again in the future!"
Kirsty Wallace, FXU, June 2013
"I'm sorry it's taken me so long to write to you, life has been a bit hectic. I wanted to thank you and all the crew for your part in making my daughter's wedding day so special. The atmosphere on the boat was lovely; relaxed and fun as she wanted. The boat was looking superb, the guys went out of their way to be friendly and helpful and a good time was had by all. My heart was in my mouth when I saw the weather but it didn't matter as the inside space was perfect and it was great just to be on the water... Once again Thanks for everything."
Karen Meza, Wedding Charter, May 2013
"A note to compliment you on the beautiful boat we were on Sunday and the friendly staff who looked after us. I would recommend the boat hire option to anyone and hope that our company can find an occasion to do it again for our management team at some point in the future, this last hire was a personal event, but I am sure that it would be enjoyed greatly by most people and hope I that it will not be too long before we can do it again."
Geoff Greaves, Merlin Cinemas, May 2013
"Just wanted to send a quick email saying 'thank you' for all your help in organising the boat. The day went really well and everyone liked our little boat trip… If you could pass on a special thanks to the crew of the boat, they were truly brilliant in helping out with everything and we really appreciate there kindness and patience."
Matthew Tamblyn, Wedding, September 21, 2012
"Just to say a huge thank you for sorting out the boat for us last Thursday, everyone had a brilliant time and really appreciated the crew’s patience with getting everything on board, and off again! It was a great end to the end of the series for us."
Jo Armstrong Davies, BBC, Antiques Roadshow
"Just a quick note to thank you once again for the fantastic trip you provided us with on Thursday last week. The guys were great, we were blessed with the weather and everybody had a great time."
Richard Best, Editor, West Briton