Pandora Ferry
FAQs
Frequently asked questions and help for the Pandora Ferry.
All the information about where to find us, parking, facilities, access and more.
If you have a question which isn't answered on this page, please get in contact with us and one of our friendly team will be happy to help.
LIVE Status - Pandora Ferry
18:22 PM, Wed 10 Jun
- Green / running
- Amber / disruption
- Red / not running
All sailings subject to tide, weather and circumstances
Ticket Office Locations
(for map, see bottom of page)
Falmouth
There are two offices in and around Falmouth where you can get Pandora Ferry tickets and connect to our ferry:
Fal River Visitor Information Centre
The Fal River Visitor Information centre is located on the Prince of Wales Pier, the blue building on the left handside of the pier as you enter has everything you need to start your day out on the water.
Postcode: TR11 3DF | Opening hours: 9am-3pm Monday to Friday
Prince of Wales Pier Ticket Office
The Prince of Wales Pier Ticket Office is a blue octagonal shaped hut on the left hand side of the pier as you walk on from the main street. The office can sell all types of ferry tickets and our friendly staff will be happy to advise you about great things to see and do at your end destination.
Postcode: TR11 3DF | Opening hours: 9am - 3pm / 7 days a week / April to October
Outside of these hours, passengers may purchase tickets on board the ferry or online.
Pandora Inn
Pandora Inn Pontoon
There is no dedicated ticket office at Pandora, passengers may buy tickets aboard the ferry or online.
Postcode: TR11 5ST
Car Parking
For map, see bottom of page. Please note, we try to keep our website as up to date as possible and the prices are correct at the time of publishing, but sometimes prices may vary. Please contact us and let us know if you spot a mistake.
Falmouth
Town Quarry (for Prince of Wales Pier)
Run by Cornwall Council, the Town Quarry car park is situated on 'The Moor'. Follow the main signs into Falmouth and turn left onto Kimberley Park Road at the traffic lights. Follow the road down past Argos and then turn left up to the car park.
Postcode: TR11 2BX
Pandora Inn
Pandora Inn Car Park
There is a small car park at the pub, please note, parking is limited and it is best to start your journey from Falmouth and arrive by water.
Postcode: TR11 5ST
Are there toilets onboard?
No - unfortunately some of our heritage ferries don't have toilets onboard. There are public toilets available at Prince of Wales Pier in Falmouth and there are toilets at the Pandora Inn.
Can I take my bike on the ferry?
Yes, but subject to space, we can carry a small number of bikes each trip subject to space. Please call ahead if you plan to bring a bike with you on the Pandora Ferry - 01326 741194.
Do you take buggies?
Yes - buggies must be folded down for travel. Children must be removed from the buggy before boarding. Buggies must not be carried down the steps and on to the ferry with a child in it for safety reasons.
What happens if it rains?
All of our ferries have undercover seating areas to keep the rain off as well as outdoor seating areas.
Can I bring a dog on the ferry?
Four legged friends are more than welcome onboard the Pandora Ferry. Dogs travel for free.
Are there refreshments available onboard?
Sorry no, not on the Pandora Ferry.
What age is a child ticket for?
A child ticket (including family) is aged 4-16 inclusive. 3 or under travel for free. 17 or over count as an adult or concession.
How many people does a family ticket allow?
A family ticket allows for up to 2 adults and up to 3 children (4-16).
Can I use my Fal Mussel Card Local on this trip?
Fal Mussel Cards are not valid on any of our special cruises.
I've bought a ticket online, what do I do now?
Great - just bring a print out of your voucher you will have received when you completed the transaction on screen and on email. You may also bring along a digital copy of the ticket on a smartphone. It is important the print out or on screen version is legibile for our staff to redeem your ticket, it is your responsibility to ensure that this is the case. Just bring either with you on your preferred day of travel and our staff will do the rest. No need to book.
Do you need to book a table?
No - tables at the Pandora are on a first come first served basis.
Is lunch included in the ferry ticket price?
The cost of the ferry tickets are for travel alone. All food and drinks to be paid for at the Pandora.
What is the menu like?
The Pandora offers sn extensive, award-winning menu. A daily specials board showcasing the freshest local fish ensuring there's always something new to enjoy. See a sample menu here
Are dogs allowed?
Yes, the Pandora welcome four-legged frends. Well behaved dogs on leads are welcome in the downstairs bar area.
Is the Pandora accessible for wheelchair bound or limited mobility passengers?
Within the restraints of the ancient grade II listed building, the Pandora tries to ensure that they are as accessible as possible. Find out more here
How long does the journey take?
The journey takes approximately 45 minutes.
Can I connect with other ferry services?
You can connect to St Mawes Ferry which offer connections to St Mawes. The best way to do this is with a Fal Mussel Card Visitior. The Fal Mussel Card Visitor will allow you unlimited hop-on hop-off travel around a network of ferries, buses and trains for a fixed period. Find out more...
Does it get rough?
From time to time. Our ferries are very capable sea boats and are fully licensed by the Maritime & Coastguard Agency (MCA) to operating in category 5 and category 6 waters. If the conditions are too rough e.g. gale force winds and a rough sea state, it is necessary to cancel sailings from time to time. All of our ferries are fully equipped with more than enough safety equipment onboard.
Access
Are you accessible for wheelchair bound or limited mobility passengers?
We welcome everyone aboard our boats, however, there are steps at all of our destinations to negotiate. If you require assistance, please do contact us on 01326 741194 before you travel.
How many steps are there?
It varies - depending on the tide, it could just be 4 steps, or at low tide, it could be up to 30 steps. The steps at Prince of Wales Pier are even and not too steep, they can be slippery when wet, so please take care when boarding and use the handrails. At Pandora, we land on a pontoon, so it will only be a handful of steps from the boat to the pontoon to negotiate. If you require assistance, please speak to a member of crew and they will be happy to help.
Are the ferries easy to move around?
It varies - depending on the boat. Some of our ferries are 80 years old! So the layout of each boat varies. All of our ferries have handrails on the steps to the top deck seating areas, but some of our older ferries do have steep steps. If you're unsure, please check before travel and give us a ring on 01326 741194 and our staff will be happy to help.
Free travel for carers
If you are travelling with a carer, they can travel for free with you. Please bring along your blue badge or suitable evidence from the DWP when you travel. Disabled passengers also qualify for concession tickets.
Group Bookings
We are currently offering a 10% discount on any bookings that are made for groups of 10 people or more.
From school groups to coach tours, walking trips to garden goers, we have groups of all shapes and sizes using our services.
Our cruises and trips sail through deep-sided wooded valleys passing riverside gardens, historic houses, ocean-going ships laid up at anchor, the Tudor castles of Falmouth and St Mawes, St Anthony’s lighthouse and Falmouth harbour, the third deepest natural harbour in the world and its busy docks.
We often encounter basking sharks, dolphins, seals and rare sea birds along the way too.
We operate a fleet of eight classic wooden vessels that can land at Falmouth, Truro, Malpas, Trelissick Gardens and St Mawes.
Aboard our fleet your groups will get:
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A unique day out on the river
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Immaculately maintained and fully licensed vessels
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Experienced and MCA certified crew
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Refreshments and toilets on board
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Unique and interesting commentary
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Heated undercover area and top deck viewing platform
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Multiple access points along the Fal River with convenient coach drop off points
We have great offers for coach tours which include itinerary planning, easy booking and free parking in Falmouth.
Call us today to arrange your group booking. You'll save money and enjoy the best cruise around.
For more information please contact us on 01326 741194 or e-mail charter@falriver.co.uk.
Falmouth Tide Times
| Wed 10th Jun 2026 | Tide | Time | Height |
|---|---|---|---|
| High | 00:44 | (4.4m) | |
| Low | 07:31 | (1.44m) | |
| High | 13:24 | (4.24m) | |
| Low | 20:00 | (1.5m) |
www.TideTimes.org.uk © Crown Copyright and/or database rights.
By permission of HMSO/UKHO (www.ukho.gov.uk)