St Mawes Ferry FAQs
Frequently asked questions and help for the St Mawes Ferry.
All the information about where to find us, parking, facilities, access and more.
If you have a question which isn't answered on this page, please get in contact with us and one of our friendly team will be happy to help.
Ticket Office Locations
(for map, see bottom of page)
St Mawes Ticket Office on the Quay
The St Mawes Ticket Office is situated on St Mawes Quay. The white hut is located halfway down the quay where our friendly staff will be ready to greet you.
Postcode: TR2 5DG | Opening hours: 8.45am - 5.45pm / 7 days a week / April to October
During winter (November - March), passengers may purchase tickets on board the ferry.
There are three offices in and around Falmouth where you can get St Mawes Ferry tickets and connect to our ferries:
Fal River Visitor Information Centre
The Fal River Visitor Information centre is located on the Prince of Wales Pier, the blue building on the left handside of the pier as you enter has everything you need to start your day out on the water.
Postcode: TR11 3DF | Opening hours: 9.30-2pm Monday to Friday
Prince of Wales Pier Ticket Office
The Prince of Wales Pier Ticket Office is a blue octagonal shaped hut on the left hand side of the pier as you walk on from the main street. The office can sell all types of ferry tickets and our friendly staff will be happy to advise you about great things to see and do at your end destination.
Postcode: TR11 3DF | Opening hours: 8.30am - 4pm / 7 days a week / April to October
During winter (November - March), passengers may purchase tickets on board the ferry.
Custom House Quay Ticket Office
The Custom House Quay Ticket Office is located on Custom House Quay at the 'bottom end' of town. Near the famous fish and chip shop Harbour Lights, this office is open seasonally each year and our friendly staff will be happy to help you with ferry tickets, location information and more.
Postcode: TR11 3JT | Opening hours: 9.30am - 3.30pm (April-October) / 7 days a week
During winter (November - March), no ferries run from Custom House Quay, please use the Prince of Wales Pier service.
For map, see bottom of page. Please note, we try to keep our website as up to date as possible and the prices are correct at the time of publishing, but sometimes prices may vary. Please contact us and let us know if you spot a mistake.
St Mawes main car park
There is a large car park in the heart of the village. Follow the main road (A3078) into the village. The car park is signpsoted as you come down into the village, take the right turn immediately after the Rising Sun pub.
Postcode: TR2 5AG | Price: £5 all day
St Mawes Quay
It is possible to park on the quay in St Mawes, the car park offers approximately 30 spaces. Follow the main road into the village (A3078) and as you see the quay, turn left on to it just by Cafe Chandlers.
Postcode: TR2 5DG | Price: £6 for up to 8 hours.
Town Quarry (for Prince of Wales Pier)
Run by Cornwall Council, the Town Quarry car park is situated on 'The Moor'. Follow the main signs into Falmouth and turn left onto Kimberley Park Road at the traffic lights. Follow the road down past Argos and then turn left up to the car park.
Postcode: TR11 2BX | Price: £8 (24 hrs)
The Dell (for Custom House Quay)
Run by Cornwall Council, the Dell car park is situated at the 'bottom end' of town near the Falmouth Town Railway station. Follow the main road through Falmouth and turn off left at Avenue Road. The car park is about 200m down the hill on the left hand side (just past the railway bridge).
Postcode: TR11 3HP | Price: £8 (24 hrs)
Short stay car parks
There are also various short stay car parks around Falmouth, Maritime and The Grove are close to Custom House Quay and 'The Moor' is close to Prince of Wales Pier.
Are there toilets onboard?
Yes - some of our boats have onboard toilets. Unfortunately some of our older ferries don't have toilets onboard, the public toilets are available at Prince of Wales Pier in Falmouth, Grove Place Car Park (nr Custom House Quay, 3 min walk) in Falmouth and at the main car park in St Mawes (3 min walk from the quay).
Can I take my bike on the ferry?
Yes - all of our ferries accept bikes. Please remove panniers before boarding. Bikes are free of charge on the St Mawes Ferry. If you are travelling with a large group of cyclists, it may be adviasble to call ahead first on 01326 741194 as we only have limited space on board for bikes. Please note, you should be physically able to carry your bike on and off the ferry without assistance.
Do you take buggies?
Yes - buggies must be folded down for travel. Children must be removed from the buggy before boarding. Buggies must not be carried down the steps and on to the ferry with a child in it for safety reasons.
What happens if it rains?
All of our ferries have undercover seating areas to keep the rain off as well as outdoor seating areas.
Can I bring a dog on the ferry?
Four legged friends are more than welcome onboard the St Mawes Ferry. Dogs travel for free.
Are there refreshments available onboard?
Sorry no, not on the St Mawes Ferry. However at each end of the ferry crossing there is a great selection of local businesses offering food, drinks and the all important Cornish Pasties!
Are you accessible for wheelchair bound or limited mobility passengers?
We welcome everyone aboard our boats, however, there are steps at all of our destinations to negotiate. If you require assistance, please do contact us on 01326 741194 before you travel.
How many steps are there?
It varies - depending on the tide, it could just be 4 steps, or at low tide, it could be up to 30 steps. The steps at Prince of Wales Pier and Custom House Quay are even and not too steep, they can be slippery when wet, so please take care when boarding and use the handrails. At St Mawes, the steps are slanted and uneven, please take special care on these steps and use the handrails provided. If you require assistance, please speak to a member of crew and they will be happy to help.
Are the ferries easy to move around?
It varies - depending on the boat. Some of our ferries are 80 years old! So the layout of each boat varies. All of our ferries have handrails on the steps to the top deck seating areas, but some of our older ferries do have steep steps. If you're unsure, please check before travel and give us a ring on 01326 741194 and our staff will be happy to help.
Free travel for carers
If you are travelling with a carer, they can travel for free with you. Please bring along your blue badge or suitable evidence from the DWP when you travel. Disabled passengers also qualify for concession tickets.
What age is a child ticket for?
A child ticket (including family) is aged 4-16 inclusive. 3 or under travel for free. 17 or over count as an adult or concession.
How many people does a family ticket allow?
A family ticket allows for up to 2 adults and up to 3 children (4-16).
What is a concession ticket?
A concession ticket is for people over the age of 65 or students showing a valid form of student ID.
I've bought a ticket online, what do I do now?
Great - just bring a print out of your voucher you will have received when you completed the transaction on screen and on email. You may also bring along a digital copy of the ticket on a smartphone. It is important the print out or on screen version is legibile for our staff to redeem your ticket, it is your responsibility to ensure that this is the case. Just bring either with you on your preferred day of travel and our staff will do the rest. No need to book.
Can I connect with other ferry services?
Yes - the St Mawes Ferry connects with the Place Ferry in St Mawes. The best way to do this is with a combo ticket. Please ask a member of staff at one of our ticket offices about a combo ticket for the St Mawes Ferry and Place Ferry.
It is also possible to connect to the Enterprise Boats which offer connections to Trelissick. The best way to do this is with a Fal Mussel Card Visitior. The Fal Mussel Card Visitor will allow you unlimited hop-on hop-off travel around a network of ferries, buses and trains for a fixed period. Find out more...
How long does the journey take?
The journey takes approximately 20 minutes.
Does it get rough?
From time to time. Our ferries are very capable sea boats and are fully licensed by the Maritime & Coastguard Agency (MCA) to operating in category 5 and category 6 waters. If the conditions are too rough e.g. gale force winds and a rough sea state, it is necessary to cancel sailings from time to time. All of our ferries are fully equipped with more than enough safety equipment onboard.
We are currently offering a 10% discount on any bookings that are made for groups of 10 people or more.
From school groups to coach tours, walking trips to garden goers, we have groups of all shapes and sizes using our services.
Our cruises and trips sail through deep-sided wooded valleys passing riverside gardens, historic houses, ocean-going ships laid up at anchor, the Tudor castles of Falmouth and St Mawes, St Anthony’s lighthouse and Falmouth harbour, the third deepest natural harbour in the world and its busy docks.
We often encounter basking sharks, dolphins, seals and rare sea birds along the way too.
We operate a fleet of eight classic wooden vessels that can land at Falmouth, Truro, Malpas, Trelissick Gardens and St Mawes.
Aboard our fleet your groups will get:
A unique day out on the river
Immaculately maintained and fully licensed vessels
Experienced and MCA certified crew
Refreshments and toilets on board
Unique and interesting commentary
Heated undercover area and top deck viewing platform
Multiple access points along the Fal River with convenient coach drop off points
We have great offers for coach tours which include itinerary planning, easy booking and free parking in Falmouth.
Call us today to arrange your group booking. You'll save money and enjoy the best cruise around.
For more information please contact us on 01326 741194 or e-mail email@example.com.