Fal Mussel Card Visitor
FAQs Fal Mussel Card Visitor
FAQs Fal Mussel Card Visitor
FAQs Fal Mussel Card Visitor
FAQs

Fal Mussel Card Visitor
FAQs

Fal Mussel Card Visitor FAQs

Frequently asked questions and help for the Fal Mussel Card Visitor.

All the information about where to find us, where to park and how to use the card.

If you have a question which isn't answered on this page, please get in contact with us and one of our friendly team will be happy to help.

Ticket Office Locations

(for map, see bottom of page)

St Mawes

St Mawes Ticket Office on the Quay

The St Mawes Ticket Office is situated on St Mawes Quay. The white hut is located halfway down the quay where our friendly staff will be ready to greet you. 

Postcode: TR2 5DG

Opening hours: 8.45am - 5.45pm / 7 days a week / April to October 

Truro

Town Quay Ticket Office

The Truro Town Quay Ticket Office is situated on Town Quay. Near the Hawkshead store (formerly Penrose Outdoors), the office is on the south side of the A39 Morlaix Avenue.

Postcode: TR1 2HJ

Opening hours: 9.30am - 3.45pm / 7 days a week / April to October 

During winter (November - March), this office is closed as no services operate along the river.

Visit Truro - Truro Tourist Information Cenre

The Visit Truro office is the official tourist information centre for the city. Located on Boscawen Street, the centre sells all ferry tickets as well a great selection of gifts, cards and more.

Postcode: TR1 2QQ

Opening hours: 9.30am - 5pm / 6 days a week / Year round

Falmouth

There are four offices in and around Falmouth where you can get St Mawes Ferry tickets and connect to our ferries:

Fal River Visitor Information Centre

The Fal River Visitor Information centre is located on the Prince of Wales Pier, the blue building on the left handside of the pier as you enter has everything you need to start your day out on the water.

Postcode: TR11 3DF

Opening hours: 10am - 3pm Monday to Saturday, 10am - 1pm Sunday (summer, April - October). 10am - 2pm Monday to Saturday, closed Sunday (winter, November - March).

Prince of Wales Pier Ticket Office

The Prince of Wales Pier Ticket Office is a blue octagonal shaped hut on the left hand side of the pier as you walk on from the main street. The office can sell all types of ferry tickets and our friendly staff will be happy to advise you about great things to see and do at your end destination.

Postcode: TR11 3DF

Opening hours: 8.30am - 4pm / 7 days a week / April to October 

Custom House Quay Ticket Office

The Custom House Quay Ticket Office is located on Custom House Quay at the 'bottom end' of town. Near the famous fish and chip shop Harbour Lights, this office is open seasonally each year and our friendly staff will be happy to help you with ferry tickets, location information and more.

Postcode: TR11 3JT

Opening hours: 9.30am - 4.45pm (spring & autumn), 9am - 5.30pm (summer) / 7 days a week

Falmouth Park & Float/Ride

The Falmouth Park & Float/Ride is a 500 space car park on the outskirts of Falmouth with great transport links to the town by both ferry and bus. It is possible to get a discounted combined Park & Float/Ride and St Mawes Ferry ticket from here. 

Postcode: TR10 8AD

Opening hours: 9.30am - 7pm / 7 days a week / May - September 

During winter (October - April), the site is not operational and it becomes a boat park for winter layup. 

How to buy

Online

Buy online and save 10%

Click here to buy your Fal Mussel Card Visitor online and save 10%. You have up to a year to redeem your Fal Mussel Card when you purchase it online.

Ticket Office

Various locations

All of our ticket offices sell the Fal Mussel Card Visitor. Offices can be found in Falmouth, Truro & St Mawes. For individual details of offices, please see the where to find us tab just above this one.

Can I use my Fal Mussel Card on non-consecutive days?

No - the multi-day Fal Mussel Card Visitors must be used on consecutive days. If you want ferry travel on non-consecutive days, we recommend picking up a Fal Mussel Card Local.

Can I collect my Fal Mussel Card in advance?

Yes - you can collect your card from one of our ticket offices up to 48 hours before you first want to use travel with it. 

How many can travel on a family card?

Up to 2 adults and up to 3 children can travel on a family card. Most services accept 3 and unders for free, but please do check with each operator before you travel.

Is the card available all year round?

No - the Fal Mussel Card Visitor is only available April - October each year as it then allows best value. For regular ferry travel outsite of this period, check out the Fal Mussel Card Local.

What happens if I lose my card?

We're really sorry, but we can't replace stolen, lost or damaged cards. 

Ferries

Each service within the Fal Mussel Card Visitor has it's own set of terms & conditions and their own FAQs. Please click on the links below for more information on each service.

Enterprise Boats

St Mawes Ferry

King Harry Ferry

Place Ferry

Trelissick Ferry

Flushing Ferry

Helford Ferry

Buses

Each service within the Fal Mussel Card Visitor has it's own set of terms & conditions and their own FAQs. Please click on the links below for more information on each service.

First Kernow

Falmouth Town Shuttle

Travel Cornwall

Trains

Each service within the Fal Mussel Card Visitor has it's own set of terms & conditions and their own FAQs. Please click on the links below for more information on each service.

Great Western Railway

Its perfect for families or couples on holiday and includes unlimited travel by ferry, train or bus for as little as £7.33 a day if you buy a six day card