Unlimited hop-on hop-off travel for a fixed period. It's perfect for people on holiday and includes travel by ferry, train or bus
Fal Mussel Card Visitor FAQs
Frequently asked questions and help for the Fal Mussel Card Visitor.
All the information about where to find us, where to park and how to use the card.
If you have a question which isn't answered on this page, please get in contact with us and one of our friendly team will be happy to help.
Ticket Office Locations
(for map, see bottom of page)
St Mawes
St Mawes Ticket Office on the Quay
The St Mawes Ticket Office is situated on St Mawes Quay. The white hut is located halfway down the quay where our friendly staff will be ready to greet you.
Postcode: TR2 5DG
Opening hours: 9.30am - 3.30pm / 7 days a week / April to October
Truro
Visit Truro - Truro Tourist Information Cenre (partner organisation)
The Visit Truro office is the official tourist information centre for the city. Located on Boscawen Street, the centre sells all ferry tickets as well a great selection of gifts, cards and more.
Postcode: TR1 2QQ
Opening hours: 9.30am - 5pm / 6 days a week / Year round (subject to covid restrictions/opening hours)
Falmouth
There are three offices in and around Falmouth where you can get St Mawes Ferry tickets and connect to our ferries:
Fal River Visitor Information Centre
The Fal River Visitor Information centre is located on the Prince of Wales Pier, the blue building on the left handside of the pier as you enter has everything you need to start your day out on the water.
Postcode: TR11 3DF
Opening hours: 10am - 3pm Monday to Saturday (summer, April - October). 10am - 2pm Monday to Saturday (winter, November - March).
Prince of Wales Pier Ticket Office
The Prince of Wales Pier Ticket Office is a blue octagonal shaped hut on the left hand side of the pier as you walk on from the main street. The office can sell all types of ferry tickets and our friendly staff will be happy to advise you about great things to see and do at your end destination.
Postcode: TR11 3DF
Opening hours: 9.30am - 3.30pm / 7 days a week / April to October
Custom House Quay Ticket Office
The Custom House Quay Ticket Office is located on Custom House Quay at the 'bottom end' of town. Near the famous fish and chip shop Harbour Lights, this office is open seasonally each year and our friendly staff will be happy to help you with ferry tickets, location information and more.
Postcode: TR11 3JT
Opening hours: 9.30am - 3.30pm / 7 days a week / April to October
How to buy
Online
Buy online and save 10%
Click here to buy your Fal Mussel Card Visitor online and save 10%. You have up to a year to redeem your Fal Mussel Card when you purchase it online.
Ticket Office
Various locations
All of our ticket offices sell the Fal Mussel Card Visitor. Offices can be found in Falmouth, Truro & St Mawes. For individual details of offices, please see the where to find us tab just above this one.
Can I use my Fal Mussel Card on non-consecutive days?
No - the multi-day Fal Mussel Card Visitors must be used on consecutive days. If you want ferry travel on non-consecutive days, we recommend picking up a Fal Mussel Card Local.
Can I collect my Fal Mussel Card in advance?
Yes - you can collect your card from one of our ticket offices up to 48 hours before you first want to use travel with it.
How many can travel on a family card?
Up to 2 adults and up to 3 children can travel on a family card. Most services accept 3 and unders for free, but please do check with each operator before you travel.
Is the card available all year round?
No - the Fal Mussel Card Visitor is only available April - October each year as it then allows best value. For regular ferry travel outsite of this period, check out the Fal Mussel Card Local.
What happens if I lose my card?
We're really sorry, but we can't replace stolen, lost or damaged cards.
Ferries
Each service within the Fal Mussel Card Visitor has it's own set of terms & conditions and their own FAQs. Please click on the links below for more information on each service.
Buses
Each service within the Fal Mussel Card Visitor has it's own set of terms & conditions and their own FAQs. Please click on the links below for more information on each service.
Trains
Each service within the Fal Mussel Card Visitor has it's own set of terms & conditions and their own FAQs. Please click on the links below for more information on each service.
Its perfect for families or couples on holiday and includes unlimited travel by ferry, train or bus for as little as £8.25 a day if you buy a six day card
Falmouth Tide Times
Sun 15th Sep 2024 | Tide | Time | Height |
---|---|---|---|
High | 03:34 | (4.34m) | |
Low | 10:08 | (1.52m) | |
High | 15:54 | (4.77m) | |
Low | 22:40 | (1.14m) | |
www.TideTimes.org.uk © Crown Copyright and/or database rights.
By permission of HMSO/UKHO (www.ukho.gov.uk)